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So, you live in South Florida and you want to buy a car? | |
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I recommend staying as far away as possible from
Fairbanks CJD in Tamarac.
There are many places
you could go to buy a Chrysler, Jeep, or Dodge vehicle and
Fairbanks CJD should not be one of them.
In July 2005 I was looking for a Jeep Liberty CRD
and saw this dealer's web site advertizings showing
"Employee Pricing Plus" on the Jeep Liberty CRD. But
when arriving at the showroom I was treated to the
most abusive, repulsive, and insulting treatment by
salespeople denying the fact of what they advertized.
First, since their web site doesn't have exact details about
their vehicles I brought VIN numbers with me to make it convenient
to get copies of the window sticker information. They refused to
print out the vehicles' options sheets claiming they were "too
busy" when I could see that they were not.
Next, with a hardcopy of their web advertizing in front of him
the salesperson denied the web site said what it said. Then after consulting
with his supervisor their salesperson switched gears and
started insisting "Employee Pricing Plus" doesn't mean
"Employee Pricing Plus". Of course, with refusal to elaborate on what
it did mean.
The next day the web site was updated, but
instead of correcting the "mistake" the new advertizing made an
even more direct association of "Employee Pricing Plus" to a Jeep Liberty
with the diesel engine.
While discussing my experience I discovered many other people had similar
stories to tell about the customer "service" at Fairbanks CJD.
Fairbanks deceptive advertizing and customer abuse disparages the
DaimlerChrysler reputation and discredits the name of
Chrysler, Jeep and Dodge. As of August 2005, Fairbanks was not a FiveStar Dealer.
Since then DaimlerChrysler has given them FiveStar Dealer status. From what I see on the
Chrysler's web page describing Five Star qualifications Fairbanks CJD fails miserably.
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I finally bought a Jeep Liberty Limited CRD at Massey Yardley in Plantation, FL. The base price was less than
invoice. However, I'm not handing out any glowing endorsements as the Dealership tacked on the typical,
sleazy, bogus fees: advertising fees, Dealer Delivery fees (aka the infamous Dealer Prep), etc. There
was little wiggle room negotiating the horse-hockey out of the price tag, because this was a special
factory order. When I do this again (maybe in 20 years) I'll do the FAX-BLAST recommended by the
Fighting Chance web site. |
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